Product

Product

Designer

Designer

Business-minded, human-centered system thinker with 12 years of experience helping startups, scale-ups, and global companies build scalable, high-impact solutions.

Recent Work

Two Chairs

Two Chairs

Two Chairs

Redesigning client scheduler to maximize availability for new clients

Redesigning client scheduler to maximize availability for new clients

Redesigning client scheduler to maximize availability for new clients

Redesigning client scheduler to maximize availability for new clients

+31%

+31%

+31%

CSAT

CSAT

CSAT

-31%

-31%

-31%

Admin time

Admin time

Admin time

+30%

+30%

+30%

Compliance

Compliance

Compliance

Two Chairs

Two Chairs

Two Chairs

Streamlining consults for efficient, high-quality therapy recommendations

Streamlining consults for efficient, high-quality therapy recommendations

Streamlining consults for efficient, high-quality therapy recommendations

Streamlining consults for efficient, high-quality therapy recommendations

71

71

71

Successful beta consults ahead of full-launch

Successful beta consults ahead of full-launch

Successful beta consults ahead of full-launch

Sprout Social

Improving productivity for social media managers on the go

Improving productivity for social media managers on the go

Improving productivity for social media managers on the go

Improving productivity for social media managers on the go

+34%

+34%

+34%

Daily users

Daily users

Daily users

+85%

+85%

+85%

Actions

Actions

Actions

+40%

+40%

+40%

Avg views

Avg views

Avg views

Course Hero

Course Hero

Course Hero

Improving membership sign-up with course-specific recommendations

Improving membership sign-up with course-specific recommendations

Improving membership sign-up with course-specific recommendations

Improving membership sign-up with course-specific recommendations

Product Designer

Researcher

Strategist

Location_On

Currently based in Sydney, Australia

Website design and content © 2025 Jing Guo

Website design and content © 2025 Jing Guo